ISSN :2146-4219

A RESEARCH ON THE EFFECTS OF CORPORATE SOCIAL RESPONSIBILITY ACTIVITIES ON THE GREEN MARKETING AWARENESS AND CONSUMER DECISION-MAKING


This study examines the mediating roles of social responsibility on green marketing awareness and consumer behavior. Data was analyzed using the partial least squares (PLS) approach for the analysis of structural equation models with SmartPLS computer program version 2.0. PLS results revealed that corporate social responsibility partially mediated the link between green marketing awareness and consumer decision-making of the product. Consumers develop positive green marketing awareness based on the growing environmental knowledge. They were aware of the green marketing program of the retail store when they noticed that the store allocated specified space to sell eco-friendly products. Furthermore, the companies make their green marketing activities known to the publics by distributing eco-friendly fliers which helps to increase sales revenue, raise consumer decision-making, and develop greater intention to purchase the products. The outcomes of the mediating effects of this study add a new momentum to the growing literature and preceding discoveries on consumer green marketing awareness, which is inadequately researched in the Turkish setting.


Keywords


Green Marketing, Social Responsibility Activities, Consumer decision-making

Author : Zührem YAMAN
Number of pages: 27-36
DOI: http://dx.doi.org/10.22464/diyalektolog.205
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Diyalektolog - Uluslararası Sosyal Bilimler Dergisi
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